Terms and Conditions

Terms and Conditions



GLOBAL GRAND MANAGEMENT BOOKING TERMS & CONDITIONS

BY PLACING RESERVATION, YOU FULLY ACCEPT AND AGREE ALL THE TERMS AND CONDITIONS LISTED BELLOW AND

COSTS/MINIMUM BOOKING REQUIREMENTS

Total costs to book with Global Grand Management are the rental rate (higher on holidays, and high summer season) + Housekeeping fee + 13% sales and transient (only applies to stays shorter than 181 nights). Instant quotes or total costs are displayed on our website when booking online. A (1) night stay cannot be accommodated. There is a three (3) night minimum stay rule at all times. No exceptions. Weekly, bi-weekly, 3-week and monthly rates are also available. Discounted rates are available for guests staying more than 2 months. All bookings are subject to condo approval for all the guests (18 years and older) in the party. Guests are responsible for sending a copy of all the guests of their party at least 72 hours prior to check-in. Non-respect of this rule will lead to the cancellation of the entire booking without any possibility of refund.

BOOKING & CONFIRMATION

All Bookings are taken online at www.GlobalGrandMiami.com website. Payment is made in full at time of booking with a credit or debit card. Acknowledgement of Global Grand Management Policies & Advisory is required for online booking confirmation. After booking online, an automated pre-stay welcome email will be sent to you to confirm your booking and give you instructions prior to your check- in day.

IF PARKING IS REQUIRED, PLEASE LET US KNOW IMMEDIATELY AFTER BOOKING.

CONDO REGULATIONS

Since the property is a condominium with specific rules applying to short-term rental, all guests are required to be approved by the condo association. We will require guests to send a picture/scan of the picture ID/passport all the guests in the party at least 72 hours before check-in day by e-mail.

The guests will be submitted to all condo rules and regulations applying to short-term rentals which are below:

o All guests are required to submit a copy of their ID at least 3 business days in advance.

o The minimum stay for short term rentals is three (3) nights.

o MAXIMUM OCCUPANCY in 1-bedroom condos is 2 guests. For 2-bedroom condos, maximum

occupancy is 4 guests, 6 guests in 3 & 4 bedroom condos.

o Residential Parking is only available to guests but must be required at booking.

o Guests staying 31 days or more are required to fill a condo application and pay a $100

application fee.

o No parties or gathering allowed.

o Subletting of Units is expressly prohibited

o Short term residents may not have visitors or pets

VIOLATION OF THESE RULES WILL IMMEDIATELY RESULT IN EVICTION OF THE PROPERTY WITHOUT BEING ENTITLE TO ANY REFUND.

CANCELLATION

In case of cancelation 15 days or more before your check-in date: No penalty. A full refund will be issued

In case of cancellation less than 15 days before your check-in date: A penalty of 50% of the whole reservation will be charged as a cancellation penalty. You will receive a refund of 50% of the amount paid within 7 days of your cancellation date.

In case of no-show: A penalty of 100% of the whole reservation will be charged. No refund will be issued.

In case of non-compliance to the condo rules: A penalty of 100% of the whole reservation will be charge and no refund will be issued.

CHECK IN: 4:00 PM / CHECK OUT: 11:00 AM

Due to housekeeping & pre-rental guest check schedules we cannot always accommodate early check- ins and late check-outs. Please inquire with our office. In case of early arrival with no possibility of early check-in, you are more than welcome to leave your luggage in our office.

LATE CHECK-IN / EARLY CHECK OUT

In case of check-in after office hours, please let us know at least 24 hours in advance. We will leave the keys in a lockbox located in the lobby of our office. Instructions will be given to you on or before your check-in day.

In case of check-out prior to our opening hours, please drop your keys in the key return box located in the lobby of our office.

NO SMOKING / NO PARTIES OR GATHERINGS

No smoking allowed in our apartments. Smoking is only permitted on the balconies.

No parties or gatherings of any kind are allowed in our units. Violation of this rule will immediately result in eviction of the property without any possibility of refund.

NO PET POLICY

Unfortunately, we cannot accept pets.

ADDITIONAL GUESTS

Occupancy is limited by apartment as indicated below:

1 bedroom condos: 2 guests max

2 bedroom condos: 4 guests max

3 & 4 bedroom condos: 6 guest max

Adding guests is possible after booking if and only if your party has not reached the maximum occupancy for your type of condo AND only if the request is submitted at least 2 business day prior to your check-in date.

Any guest not registered with the condo association will be denied access to the condo.

CONDITION OF PREMISES

Global Grand Management and Housekeeping Contractors maintain and clean properties to the best condition possible. Global Grand Management does not provide refunds for issues beyond our control such as an appliance malfunction, TV/Cable or Internet blackout, power outages, maintenance ordered by the condo etc. If there is any issue regarding the condition of premises, contact our office immediately. Report any broken, damaged or non-working items upon your arrival or during your stay by calling our office right away. Applicable charges will be applied for any damages incurred by guests.

KEYS

Key Replacement for Misplaced or Lost Keys: you will be charge $50 if you lose or damage you key and/or fob.

LEFT ITEMS

We are not responsible for any items you left behind in the premises.

HOUSEKEEPING

Housekeeping fees cover costs to clean homes after any guest stays, stock consumable supplies, and launder linens/towels as provided. Linens/Towels are provided in each condo. All beds will have sheets, pillowcases, and comforters or blankets/bedspreads. There will be hand towels in kitchen, bathroom(s), and washcloth/bath towel for each guest on beds.

However, all guests are responsible for taking out their garbage to the trash room located on each floor by the elevators.

GUEST DEPARTURE

Dishes: Load/run dishwasher (or wash dishes by hand if there is not a dishwasher/can leave to air dry) Garbage/Recycling: take all garbage to the trash room located by the elevators on each floor.

Keys and forbs: All keys and fobs must be returned to our office.

PERSONAL PROPERTY AND INJURY

Guests’ personal property, including vehicles are not insured by Global Grand Management against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others, wildlife or any other cause.

I (we) hereby acknowledge the Global Grand Management booking policies & advisory and authorize Global Grand Management to charge my debit / credit card for agreed upon purchases.

I (we) agree and consent to Global Grand Management Cancellation policy and to submit to any and all condo rules stated in this document.

Global Grand Management, Inc is located within the United States of America.

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